The Hostel
E-mail: ostello@castellodisantasevera.it
Ph:T: T: +39.06.51681785 +39 339 8927749 +39.392.5046571
BOOKING AND PAYMENT CONDITIONS
Send an e-mail to ostello@castellodisantasevera.it with the object “Booking request”, by specifying:
- Number and genre (M/F) of people
- Number and age of children
- Number and typology of needed rooms
- Arrival date and approximate time
- Departure date (you must leave your room/s before 10.30 am)
We will send you a written reply.
CONDITIONS
- The guests must pay their stay when they arrive at the hostel
- You can cancel your booking without paying a penalty up to 72 hours before your arrival; by communicating your request by e-mail to the address ostello@castellodisantasevera.it;
- If you cancel your booking after 72 hours before your arrival or if you don’t arrive at the hostel, you must pay a penalty equivalent to the first night cost. If you leave the hostel early, you must pay the full cost of your booking.
- You must indicate name, surname, your telephone number and your credit card data together with the expiration date (to have a guaranteed booking);
- Af for the first night, the pre-authorization is needed. This is a standard procedure to verify your credit card validity.
- Pre-authorized charge will be authomatically given back within few days. The entire* payment must be carried out at the hostel.
You can also pay by wire transfer, at least 7 days before your arrival at the Hostel.
The wire transfer must be sent to the following current account:
current account No. 000000002355 at Banca BNL via Cristoforo Colombo 550 Ag. 18
ABI: 01005;
CAB: 03218;
CIN: L;
BIC/SWIFT: BNLIITRRXXX (only for wire transfers sent from abroad)
addressed to: LAZIOcrea S.p.A.
IBAN: IT 96 L 01005 03218 000000002355
reason for payment: “PRENOTAZIONE OSTELLO SANTA SEVERA – SURNAME NAME – FROM………. TO”
The guests must send a copy of the wire transfer to the address: ostello@castellodisantasevera.it
*No cheque, traveler’s cheque or American Express.