BOOKING AND PAYMENT CONDITIONS

Send an e-mail to ostello@castellodisantasevera.it with the object “Booking request”, by specifying:

  • Number and genre (M/F) of people
  • Number and age of children
  • Number and typology of needed rooms
  • Arrival date and approximate time
  • Departure date (you must leave your room/s before 10.30 am)

We will send you a written reply.

CONDITIONS

  • The guests must pay their stay when they arrive at the hostel
  • You can cancel your booking without paying a penalty up to 72 hours before your arrival; by communicating your request by e-mail to the address ostello@castellodisantasevera.it;
  • If you cancel your booking after 72 hours before your arrival or if you don’t arrive at the hostel, you must pay a penalty equivalent to the first night cost. If you leave the hostel early, you must pay the full cost of your booking.
  • You must indicate name, surname, your telephone number and your credit card data together with the expiration date (to have a guaranteed booking);
  • Af for the first night, the pre-authorization is needed. This is a standard procedure to verify your credit card validity.
  • Pre-authorized charge will be authomatically given back within few days. The entire* payment must be carried out at the hostel.

You can also pay by wire transfer, at least 7 days before your arrival at the Hostel.
The wire transfer must be sent to the following current account:
current account No. 000000002355 at Banca BNL via Cristoforo Colombo 550 Ag. 18
ABI: 01005;
CAB: 03218;
CIN: L;
BIC/SWIFT: BNLIITRRXXX (only for wire transfers sent from abroad)
addressed to: LAZIOcrea S.p.A.
IBAN: IT 96 L 01005 03218 000000002355
reason for payment: “PRENOTAZIONE OSTELLO SANTA SEVERA – SURNAME NAME – FROM………. TO”
The guests must send a copy of the wire transfer to the address: ostello@castellodisantasevera.it
*No cheque, traveler’s cheque or American Express.

REGULATIONS

E-mail: ostello@castellodisantasevera.it
Ph:+39 339 8927749 / 392 5046571